CONTRACTUAL RELATIONSHIP

Ethos Agronomy and Green Energy Pvt Ltd, NH-30, Jagdamba Mandir Road, Bahadurpur, Bakhtiyarpur, Patna (Bihar) – 803202. INDIA(IN)., operating under the name “Ethos Mart”, provides a market for natural vegetables, fruits, gardening tools, organic seeds, exotic herbs etc. The use and access of our website www.shop.ethosagroenergy.in  (“Website”), and our mobile applications “Ethos Mart- Organic emarket” (“Applications”), or any products or services in connection with the Application or Website (“Services”) shall be governed by these terms and conditions (“Terms”). The Website and Applications are together called the “Platform”.

These terms constitute a legally binding and enforceable agreement between Ethos Mart (“Company/we/us/our”) and its Users (“User/you/your”) and govern your use of the Product displayed by us on the Platform. By accessing and using our Services, you agree to be bound by these terms, Establishing a contractual relationship between you and the company. In case you do not agree to the terms, you may not use or access or stop your use or access of our Services. These Terms expressly supersede prior written agreements with you. The company requests the User to carefully go through these terms & conditions (“Terms and Conditions” or “Terms”).

The Company reserves the right, in its sole discretion, to change, modify or amend the Terms for complying with the legal or regulatory framework and for other legitimate business purposes, at any time, and the Company will post the amended Terms at the domain of www.shop.ethosagroenergy.in/terms-conditions. It is your responsibility to review the Terms for any changes and you are encouraged to check the Terms frequently. The Company shall not be under an obligation to notify Users of any changes to the Terms and Conditions. If you continue to use the Platform, Content (as defined below) and/or Services after the updated Terms and Conditions have been published, it shall be deemed that you have read and understood and accept the updated Terms and Conditions. Any reference to Terms and Conditions, made herein shall refer to the latest version of the Terms and Conditions

SERVICES

The platform provides a market for natural vegetables, fruits, gardening tools, organic seeds, exotic herbs etc.

BILLING/CHARGES

You acknowledge that by using the Services, you may be subject to charges from the company for the services either @ doorstep/pickup & drop provided to you (“Charges”). The Company itself will collect the payment for the services provided to the user(“No third party service provider”).All Charges will include all applicable taxes unless otherwise specified by law. Unless otherwise stated by the Company, all Charges paid by you are final and non-refundable.

The Charges may be updated or changed at any time as per the analysis of our service expertise or your new requests. The updated Charges shall be communicated to you by the Company and only upon your approval of the Charges, the services will be provided by the company.

CANCELLATION AND REFUND

Our refund and returns policy lasts 30 days. If 30 days have passed since
your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same
condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such
as food, flowers, newspapers, or magazines cannot be returned. We also do not
accept products that are intimate or sanitary goods, hazardous materials, or
flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Gardening Tools
  • Raw Food Items. 

CONTACTING YOU

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {ethos@ethosagroenergy.in} and send your item to: Ethos Agronomy and Green Energy Pvt Ltd, NH-30, Jagdamba Mandir
Road, Bahadurpur, Bakhtiyarpur, Patna (Bihar) – 803202. INDIA(IN)..

You agree to provide your fullest co-operation further to such communication by the Company. By submitting suggestions or other feedback regarding our Services/Platform, you agree that we can use and share such feedback for any purpose without any compensation to you and we are under no obligation to keep such feedback confidential.